Warranty Information

Manufacturer’s Warranty

San Martin promises: Within two years from the date of purchase, if the watch proves to have a defect in materials or workmanship under normal use, it will be repaired free of charge. If the watch is accidentally damaged or the warranty period has expired, we offer a paid maintenance service.

Warranty Claim Requirements

To claim the warranty, the manufacturer must be given the opportunity to inspect the product to verify the defect (e.g., by returning the item for evaluation). Please ensure that the product is securely packaged to prevent damage during transportation. A copy of the original purchase invoice must be included with the return so that the manufacturer can confirm the validity of the warranty period.

For valid warranty claims, the warranty service will always be free of charge for you. This means that the manufacturer will reimburse any shipping costs incurred for returning the item.

Important Notice

This manufacturer’s warranty does not affect your statutory rights in case of product defects, which you can exercise free of charge. Any existing legal warranty rights you have with us remain unaffected by this manufacturer’s warranty. Instead, this warranty serves as an additional benefit.

If the purchased item is defective, you are always entitled to contact us under the statutory warranty, regardless of whether a warranty case exists or the manufacturer’s warranty is used.